Coursera Access
Refund policy
If access is not delivered as described, we fix the issue or refund the amount.
The preparation commitment starts after Stripe confirms payment.
If we cannot prepare access on the specified account, we follow up in the dashboard and refund if it cannot be resolved.
After access is delivered and used, a refund is not automatic; we review each case.
Contact support@courseraccess.com with your order number.